Privacy Policy

Last updated: 28 April 2026

1. Introduction

Pingtochat, operated by Texaavy Infotech Pvt Ltd, provides messaging and automation services. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect:

a) Account Information

  • Name, email address, phone number
  • Business details

b) Google User Data

  • Google account email (with consent)
  • Google Sheets data accessed via API

c) Usage Data

  • Logs, activity, timestamps
  • API usage metrics

d) Device & Technical Data

  • IP address
  • Browser/device type

3. How We Use Your Data

We use data to:

  • Provide messaging and automation services
  • Sync Google Sheets with your workflows
  • Send webhook updates to your systems
  • Improve system performance and reliability
  • Provide customer support

4. Google User Data Usage (IMPORTANT FOR APPROVAL)

  • We only access Google Sheets data when authorized by you
  • We do NOT sell or share Google user data
  • Data is used strictly for user-requested functionality
  • We comply with Google API Services User Data Policy

5. Data Sharing

We may share data with:

  • Cloud hosting providers
  • Messaging partners (telecom / WhatsApp)
  • Legal authorities when required

We do NOT sell personal data.

6. Data Retention

We retain data:

  • As long as your account is active
  • Or as required by law

You can request deletion anytime.

7. Data Security

We use:

  • Secure APIs
  • Encryption
  • Access control mechanisms

However, no system is 100% secure.

8. Your Rights

You may:

  • Access your data
  • Request correction
  • Request deletion
  • Revoke Google access anytime

9. Third-Party Services

Our platform may integrate with:

  • Google APIs
  • WhatsApp / Meta
  • Telecom providers

Their policies may also apply.

10. Children’s Privacy

Our services are not intended for users under 18.

11. Changes to Policy

We may update this policy. Updates will be posted on this page.

12. Contact

Texaavy Infotech Pvt Ltd
Email: support@texaavyinfotech.com
Phone: +91 7406024025